Backup, Cloud, Data Protection

Why do backups fail

Backup Software alone is not enough!

Dont trust your backup software to protect your business

We belive you must check your backup jobs everyday to ensure you stay on top of issues causing backup software to skip files, or stop working altogher. This could leave your backups useless when you need them most.

7 Reasons why data backup and resotres fail

The data below was created from a sample of 200 customers looking at common failures due to external forces causing backups to fail which Mr Backup Support desk resolve for cusotmers on a daily basis

“60% of Backup jobs are incomplete‚ÄĚ

“50% of data restore attempts fail”

30%

CONNECTIVITY 

Backup jobs fail due to external networking, security settings, ISP connectivity, cyber-attacks and bandwidth to the internet causing backup jobs to fail.

26%

CHANGE

Backup jobs fail due to infrastructure change from passwords, network settings, security updates, machines replaced, moved folders. The list is endless and anything you change in your system could affect your data backup system and stop jobs completing or skipping files.

26%

SPACE

Often overlooked is free space to store backup data. Backup drives can become full very quickly if not monitored and backup jobs will fail. Our support desk find that 20% of support tickets are generated to make more space for backup by freeing up space, archiving, deleting temp files or adding more backup storage space.

10%

OFFLINE

10% of backup job failures are caused by services going offline. This can be hardware being offline, software services stopped or paused caused by updates or system restarts.

5%

CORRUPT

Software and file corruption often occur when applications crash or machines lock up causing 5% of backup jobs to fail.

5%

LAN ISSUES

Maintaining a high-quality of service LAN is vital to protecting your data. Backup jobs can handle minor network delays but 5% fail due to network availability between the data being protected and the backup target.

4%

USERS

4% of backups fail due to user intervention. Mainly caused by manually stopping backup jobs that are running during critical times to free up system or network resources. Or users have changed and edited jobs and have failed.

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